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Coronavirus

 (COVID 19)


Before we can resume seeing patients we need to put in place certain protocols to protect you and our Dental team.

This will result in changes in the way we provide Dentistry.

Initially we intend to treat patients that have experienced tooth problems during lockdown and those that were having ongoing treatment before Covid 19 restrictions. Then we will contact all the people we sadly had to cancel due to the restrictions over the last 10 weeks, of course if you develop a dental problem please contact the practice by telephone where we can assess your needs and arrange to see you.

PLEASE DO NOT TURN UP AT THE PRACTICE WITHOUT AN APPOINTMENT.

When you are contacted by our receptionist to book an appointment with the dentist you will be asked a series of questions which are necessary for the safety of everyone.

When you attend for your appointment please arrive 10 minutes before your allotted time, DO NOT ENTER THE PRACTICE , please remain in your car or wait outside.

We ask that you attend wearing a mask or some sort of nose and mouth covering.

A member of our team will greet you and ask some questions, take your temperature and all being well we will then ask you to sanitise your hands before entry into the practice.

If you have mobility problems please inform staff when booking your appointment so we can make provision for you to enter the practice earlier.

Please if possible do not use our toilet facilities unless absolutely necessary. This again is for your own protection and ours.

Our waiting room no longer offers magazines, children’s toys and so forth as these items are difficult to clean.

To adhere to social distancing we have markers on the floor and screens on reception for protection.

Appointments will be managed to allow social distancing between patients that might mean you are offered fewer options for appointment times.

Once treatment is finished please sanitise your hands and when at reception please endeavour to use Credit / Debit card for payment.

To exit the practice you will be using the rear door to avoid contact with other patients, exceptions again will be people with mobility problems who will be invited to use the front door.

We ask for your patience with this new routine.

Everything we do is to make your treatment with us as safe as possible.

These protocols will continue while we are affected by the Covid 19 Pandemic and all practices have been advised to follow them to reduce spread of the virus.




We look forward to seeing you soon.




Sincerely
Gordon, Emilie, Abi, Trish, Claire, Donna, Sue, Georgia, Caroline, Hannah and Chloe.